Life at Collab BPO
The backbone of any BPO is the people who are actually working on hands at the workstations. We call them our family members. They are responsible for bringing in the required levels of accuracy, efficiency and effectiveness. We are proud to boast of a great work force behind our organization.
With our HR policies firmly in place, criteria of selection is based on various levels of approval such as pre-interview selection, face to face interviews, group discussions, testing on-the-spot and a trial period.
On passing all our stringent requirements, the candidate is put under training. On due completion of training, successful candidates are put on live projects.
Those unsuccessful are further trained, tested and on due passing are they are allowed to work on live projects.
Constantly observing and managing the operators are our carefully selected and trained supervisors who not only impart on the job training, query solving but also take appropriate and necessary action as and when required.
Our open door policy ensures that the management is always approachable by the operators for any problem shooting. It is our friendly HR policies that we face the lowest rates of attrition anywhere in the BPO industry!
How can we help you? It's not just a question; it is our belief and a starting point for everything we do. Our key differentiators are our teams of professionals; work Environment and facilities that beat the world standards.